Moog Integrated Test Suite Connection error
This error is very common with Moog controllers—even when ping works , the Streaming Service (SmartSDK) may still be blocked or not running. What your error means “Controller cannot access the Moog SmartSdk Streaming Service” So: Network connectivity = (ping works) Application-level communication = (blocked or service missing) Step-by-step troubleshooting 1. Check Windows Firewall (MOST COMMON CAUSE) The error itself already hints this. Do this on your PC: Open Windows Defender Firewall Go to: Allow an app through firewall Look for: Moog PC App SmartSDK / Streaming Service If not listed: Temporarily disable firewall and test: Control Panel → Windows Defender Firewall → Turn OFF If it works → firewall is the issue Then add exception for: Your Moog application Required ports (see below) 2. Check if SmartSDK Streaming Service is r...